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OSP Microcheck Welcomes Shantell Robillard as Client Experience Specialist

August 18, 2026

OSP Microcheck is pleased to welcome Shantell Robillard to our team as our new Client Experience Specialist.

Shantell brings several years of experience working in industrial B2B environments, including chemical manufacturing and distribution. Throughout her career, she has managed full order lifecycles, supported inside sales teams, and built strong relationships with industrial clients.

In her new role at OSP, Shantell will help support our clients through accurate order execution, responsive communication, and close coordination with our Operations team. Her role will help ensure clients have a reliable experience from the initial order through to delivery and ongoing support.

As OSP continues to grow across oil & gas, industrial water treatment, and fuels, providing exceptional service remains an important part of how we do business. Shantell’s experience and client-first approach make her a great addition to the team.

Outside of work, Shantell enjoys music, cooking new recipes with friends and family, and spending time with her calico cat, Binoo, who takes her role as household supervisor very seriously.

About OSP

For nearly 40 yearsOSP has helped Oil & Gas, Fuel, and Water Treatment operators take the guesswork out of microbial control. With proven biocides, advanced testing, and clear KPIs, we transform reactive stress into proactive confidence — protecting the assets, uptime, and reputation of our clients. OSP is focused on delivering advanced diagnostic services and customized water treatment solutions that protect assets. Driven by data, we help clients choose the right biocides for their unique applications. Our commitment to quality is evident in the technical support and customer service we provide.

OSP is a leader in highly effective, and responsible, application-focused microbial management solutions

CANADA HEAD OFFICE
#6, 820 28 ST NE
CALGARY, AB T2A 6R3
+1 403-291-1658

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